Our Quality Guarantee

Dear customers,

Our Quality Guarantee:

At Podoclinic, your health and comfort are our top priority. We are fully confident in the effectiveness of our treatments and the professionalism of our team. We guarantee that every visit to our clinic will be a top-tier experience. Our expert team is committed to providing you with the best possible care, tailored to your individual needs. Your healthy feet are our goal and our commitment.

To take advantage of the satisfaction guarantee at Podoclinic, the following conditions must be met:

First Visit: The satisfaction guarantee applies only to the first visit at Podoclinic.
Report Dissatisfaction: The client must report their dissatisfaction immediately after the completion of the first session.
Contact the Clinic: The client should contact the clinic to discuss their experience and receive further instructions.
Reporting Timeframe: The report must be made within 24 hours of the completion of the first visit.
Documentation: The client may be asked to fill out a short feedback form to help the clinic understand the reason for dissatisfaction.

Based on the information provided and general best practices for satisfaction guarantees, here are the typical client obligations to take advantage of a satisfaction guarantee:

First-time visit: The guarantee usually applies only to the client's first visit or treatment at the clinic.
Timely reporting: The client must report their dissatisfaction promptly, typically within 24 hours after the service.
Direct communication: The client should contact the clinic directly to express their concerns and discuss their experience.
Specific feedback: The client may need to provide specific details about why they were unsatisfied with the service.
Follow clinic procedures: The client must follow any established procedures the clinic has for handling guarantee claims.
Good faith: The client should act in good faith and have genuine reasons for dissatisfaction, not simply trying to get free services.
Completion of service: The client typically needs to have completed the full service or treatment to be eligible for the guarantee.
Payment: The client usually must have paid for the service in full to be eligible for the guarantee.
Documentation: If required, the client may need to fill out a feedback form or provide written documentation of their concerns.
Cooperation: The client should be willing to work with the clinic to resolve the issue, which may include discussing options for addressing their concerns